Terms and Conditions.
Tickets are not refundable under any circumstances other than cancellation of the event or unless the event is moved to another date which prohibits you from attending. Multi artist events may include changes in line up which do not constitute material change, and therefore do not qualify for a refund. In the event of cancellation, the full value of the ticket less any booking fees, transaction fees, postage, and insurance will be refunded to your original payment method, we are unable to refund to alternative accounts
We are unable to accept any liability or replace any tickets lost, stolen or damaged after they have been received by you.
The Rules and Regulations of the venue, event organiser or promoter for which this ticket was purchased must be adhered to.
Although we will do our best to keep you informed of any cancellation, it is the ticket holders' responsibility to establish whether an event has been cancelled and the date and time of any rearranged event.
Venue management reserve the right to refuse admission and may conduct security searches on entry. Should you be refused entry for any reason, including but not limiting to how you are dressed, we are not liable to refund you for the ticket you have purchased.
You are advised to check if the venue has a last entry time. Event ticket holders may not be admitted after this time.
There is no obligation to refund monies or exchange tickets if management alters or varies the programme due to events or circumstances beyond its control.
You are advised to check with the venue if photographic and recording equipment is prohibited. Also laser pens, mobile phones, dogs (except guide dogs) and patron's own food and drink.
The event organiser and venue management accept no responsibility for any personal property.
Ticket holders consent to filming, sound recording and photography as members of the audience.
All of these terms and conditions are governed by English law.
Our Privacy Policy forms a part of our ts and cs.
For any other queries or help, please contact us using any of the below methods
11. CONTACT
Mail: St Barnabas Penny Lane, 1 Carsdale Road, Liverpool L18 1LZ
Email: hello@pennylanechurch.org
Telephone: 01512450476
The policy was last updated on 23 August 2021.